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Book Your Free Phone Consult With Us
Book Your Free Phone Consult With Us
Ready to take the first step? We offer a free 15-minute phone consultation to answer any questions you may have and ensure we’re a good fit. You can reach out by calling us or sending an email with your name, phone number, and a good time for us to contact you.
What to Expect During Your First Session
What to Expect During Your First Session
At your first session, we’ll review your intake documents, talk about what’s bringing you to counseling, and start creating goals together. We’ll also begin identifying possible paths for growth and change. If you’re using insurance, the first session will include some diagnostic questions as part of that process.
It’s completely normal if you don’t feel immediate change in the first few sessions. The early phase of counseling is about getting to know you and your experiences — we have to truly understand something before we can change it.
FAQ
FAQ
What are your fees and payment options?
What are your fees and payment options?
Our therapists each set their own private pay rates and offer a limited number of sliding scale spots. If you’re using insurance, your session cost will depend on your plan’s coverage. All credit card payments are securely processed through Stripe.
What insurance plans do you accept?
What insurance plans do you accept?
You can view which insurance panels each provider is credentialed with by visiting our About Us page.
Do you only offer Telehealth services?
Do you only offer Telehealth services?
At this time, we are only offering sessions via secure telehealth. This allows for flexible scheduling and accessibility no matter where you are in Texas.
How do I prepare for my first session?
How do I prepare for my first session?
Following your consultation call, we’ll set up your secure client portal and send links to complete your intake forms. Please submit all forms before your first session to ensure a smooth start.
What is your cancellation policy?
What is your cancellation policy?
We understand that life happens and plans can change. To respect both your time and our therapists’ schedules, please review our cancellation policy below:
Notice Window: We ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
Late Cancellations & No-Shows: Appointments canceled with less than 24 hours’ notice, or missed without notice, will be charged a $50 fee. This policy also applies to intake sessions.
Definition of a No-Show: Arriving 15 minutes or more past your scheduled appointment time without prior communication will be considered a no-show.
One Freebie: We offer one late cancellation or no-show fee waiver per year, as a courtesy.
Additional Exceptions: Any further fee waivers are at your therapist’s discretion, typically reserved for emergencies or unavoidable circumstances.
Thank you for helping us maintain availability and consistency for all clients.
How do I communicate with my provider?
How do I communicate with my provider?
Once your client portal is set up, the best way to reach us is through the secure messaging feature within the portal. This ensures your communication remains private and is directed to the right provider.
You can also reach us by phone at (254) 272-4899 or by email at admin@lunarpathcounseling.com. These methods are generally fine for scheduling or administrative matters, but please note that email is not a fully secure form of communication. By choosing to contact us via email, you acknowledge and consent to the potential privacy risks associated with electronic communication.
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